Returns & Exchanges
At The J. Peterman Company, we believe that if a garment doesn't live up to your expectations or the adventures you've planned for it, it simply shouldn't be in your wardrobe. We offer a 60-day window for returns and exchanges on all items in their original, unworn condition.
Return Process
- 1.Initiate the Journey
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange for a different size.
- 2.Prepare the Parcel
Carefully pack your items in the original shipping box, ensuring all tags remain attached and the packing slip is included inside.
- 3.Attach the Label
Affix the pre-paid shipping label provided through our portal to the outside of your package, covering any previous shipping marks.
- 4.The Final Dispatch
Hand your package to the designated carrier; once received at our warehouse, we will process your refund or dispatch your exchange within 7-10 business days.